Everything You Need To Know About Aspen Health Insurance Claims Address

Aspen Health & Rehab

When you have to make a claim for your health insurance, you need to know your insurer’s address. This is especially important for those who have opted for an Aspen health insurance policy, because Aspen has many different claims addresses that you need to be aware of. In this article, we will provide all the information you need to know about Aspen health insurance claims address, including the standard address, the special claims address, and the mailing address.

Standard Aspen Health Insurance Claims Address

The standard Aspen health insurance claims address is located in the United States. The address is: Aspen Health Insurance Claims, P.O. Box 995, Omaha, NE 68102. If you are sending a letter for a claim, this is the address that you should use. It is important to note that this address is for claims only, and not for any other type of correspondence.

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Special Claims Address

Aspen also has a special claims address that is used for certain types of claims. This address is: Aspen Health Insurance Claims, P.O. Box 541, Omaha, NE 68101. This address is used for claims that involve pre-existing conditions, special circumstances, or other unique situations. If you are unsure of which address to use, you should contact Aspen before sending your claim.

Mailing Address

Aspen also has a mailing address that is used for all general correspondence, including payment of premiums and correspondence regarding changes to your policy. This address is: Aspen Health Insurance, P.O. Box 997, Omaha, NE 68102. This address should not be used for claims.

The Claims Process

Once you have determined the correct Aspen health insurance claims address to use, you can begin the process of filing your claim. The first step is to fill out the claim form and include any necessary documents, such as medical bills or doctor’s notes. Once you have completed the form, you should mail it to the correct address. Aspen typically processes claims within 30 days, but if your claim is more complex, it may take longer.

Frequently Asked Questions

Do I Have To Mail My Claim?

No, you do not have to mail your claim. Aspen also offers an online claims system that you can use to file your claim electronically. This is a faster and more efficient way to submit your claim, but you should be aware that the process is more complex than the traditional paper-based system.

What If My Claim Is Denied?

If your claim is denied, you have the right to appeal. You can do this by submitting a written request to Aspen, along with any additional evidence or documentation that supports your appeal. Aspen typically responds to appeals within 30 days.

Can I Contact Aspen For Help?

Yes, you can contact Aspen for help with any questions or concerns related to your health insurance policy. Aspen has customer service representatives who are available to answer any questions you may have. You can also visit the Aspen website for more information on how to file a claim or appeal a denial.


Aspen health insurance claims address can be confusing to navigate, but understanding the different addresses is important if you want to ensure that your claim is properly processed. Remember, the standard address is for all claims, the special claims address is for pre-existing conditions and other unique cases, and the mailing address is for general correspondence. If you have any questions about the claims process, make sure to contact Aspen for help.